Apparently my BBB battle with AT&T is coming to an end. AT&T thinks they did nothing wrong. Won't even acknowledge that their customer service lied to me. Up until now I had refrained from posting the conversation, but not anymore. So here is the conversation where AT&T Live Chat lied to me.
In my complaint to the BBB, I said that AT&T had lied to me and I wanted an apology for being lied to. I wanted AT&T to acknowledge that their customer service rep had lied to me and given me false information. This is the letter that I had received from AT&T in response to my Better Business Bureau complaint.